Hilo, HI – Air Service Hawaii

Air Service Hawaii Gate 27, General Lyman Field Hilo, HI 96720
Base Manager
Shanna Sato
(808) 961-6601
(808) 935-6934

07-1800 Daily; Available 24/7

Hilo International Airport 2450 Kekuanaoa St, Hilo, HI 96720
Local Time
16:08 PM Timezone: Pacific/Honolulu (-10:00)
Local Weather
74°F / 23°C

Commonly known as “The Big Island,” Hawaii is the home of the Kilauea volcano, the world’s largest and most active. Massive lava fields create an ever-evolving moonscape. The island’s terrain spans four climate zones where you can explore alpine deserts, polar tundra, tropical forests and wind-swept coastal dunes. From lush valleys to black sand beaches, towering waterfalls to fertile valleys, this island is a testament of nature’s raw power.

37.6 Feet Elevation
9,800 Feet Longest Runway
37.6 elevation
9,800 longest_runway
Passengers & Crew

We make you feel good

From wheels down to wheels up – our goal is to ensure your visit to each Ross Aviation facility makes you and your passengers feel comfortable, cared for, and connected.

Whether it be hosting an onsite meeting, ensuring an easy transfer to ground transportation, or sourcing the very best catering in the region, our teammates have the desire and the skills to make your stay with us a happy one. It’s a service-based hospitality mindset that’s a part of our company’s DNA – and one that’s embraced by every team member – from the front door to the flight line.

VIP Meet & Greet and Concierge

Our local concierge is at your service to make every stopover as smooth as possible. Contact us in advance or upon arrival.

Ground Transportation & Valet Services

Limousines, airport shuttles, and rideshare services can be arranged to whisk you to and from the terminal.

VIP Lounge

A private, comfortable lounge area is available for you to sit back and relax while our team prepares your aircraft for the turn.

Gourmet Catering

Upon request, our concierge can arrange light hors d’oeuvres or a full spread for your flight from one of our local eateries.

Safe and Sound

We reward the trust you place in us by treating your equipment as if it were our own.

Every time we chock your wheels, top off your tanks, or tuck you into a warm hangar at night, you can rest easy knowing your aircraft is in skilled and highly capable hands.

Training for our line serve teams is always on-going, just like our commitment to be the best at what we do. The result? The highest levels of aircraft safety and security, all handled by folks who truly care.


We have service trucks and equipment to fulfill your aircraft’s fuel requirements. Ask us about current market pricing.

Ground Handling

GPU, tug services, de-icing trucks, baggage carts, potable water, lav services and more are at the ready for all aircraft.

Quick Turn & Tech Stop

Our flight line team is at the ready to make your turn as safe, smooth and quick as possible. Schedule your stopover with the concierge desk.

Potable Water & Lavatory

Cabin clean-up and restocking services are available by request.

Gourmet Catering

Upon request, our concierge can arrange light hors d’oeuvres or a full spread for your flight from one of our local eateries.